Withdrawal policy (Digital Content)
1. Scope
This notice applies to consumers in the EU/EEA purchasing purely digital content (software licenses, downloads, activation keys) not supplied on a tangible medium.
2. Statutory right of withdrawal
You have 14 days to withdraw from the contract without giving reasons. The period begins at contract conclusion (purchase/license activation). A clear statement (e.g., email) is sufficient.
3. Early lapse for digital content
The right of withdrawal may end early if you (1) explicitly consent to performance before the withdrawal period ends and (2) acknowledge the consequences (loss of the right) and performance has been completed.
4. Demo / trial versions
If you initially receive only a limited demo/trial without the final license key, the period continues. The lapse applies only after full performance with prior consent.
5. Effects of withdrawal (if still applicable)
If you withdraw in time (and the right has not lapsed), we will refund all payments promptly and at the latest within 14 days using the same payment method unless otherwise agreed.
6. Model withdrawal (optional)
Subject: Withdrawal – order number/product. Text: I hereby withdraw from the contract for (product, date). Name, address, email, date.
7. Marketplace purchases
For purchases via external marketplaces (e.g., Lemon Squeezy/FastSpring/VS Code Marketplace), their processes also apply. Please follow their instructions.
8. Contact
Company and contact details: see Imprint.
Short version (non-binding)
Immediate full activation + explicit consent = right of withdrawal ends. Demo only = withdrawal possible until full performance within 14 days.