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Terms and Conditions

Legal information and notices.

Terms and Conditions for the Sale of Software (Luxembourg)

Important notice: This template is a non-binding sample and does not constitute legal advice. Please adapt to your company, products, and marketplace requirements and have it legally reviewed.

  1. Scope and Contracting Parties 1.1 These Terms apply to all contracts between Nejat Philip Eryigit – Ready-4-IT, sole proprietorship, Schifflange, Luxembourg, email: info@ready-4-it.com, VAT ID: to be provided, (the “Provider”) and customers for the purchase and use of software products (the “Software”). 1.2 Conflicting terms of the customer do not apply unless the Provider expressly agrees in writing.

  2. Subject Matter of the Contract 2.1 The Provider supplies digital content/software (download/key) and, where applicable, license keys and updates according to the product description and the selected variant (e.g., single license, team, agency, term/subscription). 2.2 Source code is only provided if expressly stated in the product description.

  3. Sales and Distribution Channels (Marketplaces) 3.1 The Software may be purchased via various marketplaces/platforms. Ordering, payment, invoicing, and withdrawal are additionally subject to the respective marketplace terms where applicable. In case of conflicts, mandatory marketplace rules prevail. 3.2 Channels (non-exhaustive): a) PrestaShop Addons Marketplace – the PrestaShop Addons policies/terms apply in addition. b) Shopware Store – the Shopware Store policies/terms apply in addition. c) Visual Studio Code Marketplace – the Microsoft commerce policies for extensions apply in addition, including potentially differing payment/refund processes. d) LemonSqueezy (hosted/embed) – Merchant-of-Record; taxes and invoicing are generally handled by LemonSqueezy under their terms. 3.3 For direct purchases outside marketplaces, only these Terms and the conditions stated on the product page apply.

  4. Prices, Taxes, Invoices 4.1 Prices are inclusive of applicable VAT unless stated otherwise. For B2B, net prices plus VAT may apply. 4.2 When using a Merchant-of-Record (e.g., LemonSqueezy/FastSpring), taxes and invoices are processed by that entity in its own name/on its own account. 4.3 Price/service changes affect ongoing contracts only from the next billing period where contractually permitted.

  5. Payment, Delivery, Activation 5.1 Accepted payment methods depend on the chosen marketplace or direct-checkout. 5.2 Delivery is digital via download link and/or by email/account delivery of a license key. Provision occurs after receipt of payment. 5.3 The customer must keep license keys confidential and protect them against unauthorized access.

  6. License Rights (EULA excerpt) 6.1 Upon full payment, the Provider grants the customer a simple, non-exclusive, non-transferable right to use the Software to the contractual extent (e.g., users/instances, term). 6.2 Unless permitted by law, resale, sublicensing, public provision, circumvention of technical protection measures, and reverse engineering are prohibited; mandatory statutory rights remain unaffected. 6.3 Updates/Upgrades: During the active term or within the versioning rules stated in the product description, the customer receives updates. Major upgrades may be charged separately. 6.4 Specific license models, usage scope, and any restrictions follow from the respective product page and the license matrix at License comparison.

  7. Subscriptions, Renewal, Termination 7.1 Subscriptions renew automatically for the respective period unless terminated in time (see product/marketplace details). 7.2 In case of payment default, chargeback, or dispute, the Provider may suspend the license/access until clarified. 7.3 Terminations can be made via the respective marketplace account or— for direct purchases—via the self-service/support specified at purchase.

  8. Customer Responsibilities 8.1 Verify and provide system requirements; regular data backups are the customer’s responsibility. 8.2 Misuse, key sharing, or exceeding licensed usage is prohibited and may lead to suspension.

  9. Warranty and Support 9.1 Statutory warranty rights apply. The Software is provided in its current version; known limitations/system requirements are shown in the product description. 9.2 Support—where included— is provided in the indicated times/channels. Response times are service targets (SLAs), not guarantees, unless expressly warranted. 9.3 The specific support scope (channels, target response times) follows from the product description and License comparison.

  10. Liability 10.1 The Provider is fully liable for intent and gross negligence and for injury to life, body, or health. 10.2 For simple negligence, the Provider is liable only for breach of essential contractual obligations (cardinal duties) up to the typical, foreseeable damage. Any further liability is excluded where legally permitted. 10.3 For data loss, the Provider is liable only where the customer fulfilled backup duties.

  11. Right of Withdrawal for Digital Content (EU Consumers) 11.1 For digital content not supplied on a tangible medium, the right of withdrawal may lapse if the Provider has begun performance after the consumer expressly consented and acknowledged the loss of the right of withdrawal. 11.2 Marketplace-specific withdrawal and refund rules may differ and prevail over these Terms.

  12. Privacy, Cookies, Third-Country Transfers 12.1 The Provider’s Privacy Policy applies (Privacy Policy). When using marketplaces, their privacy policies also apply (e.g., LemonSqueezy/FastSpring/Microsoft/PrestaShop/Shopware). 12.2 Depending on the marketplace/checkout, transfers of personal data to third countries (including the USA) may occur. Suitable safeguards (e.g., EU SCCs) and technical/organizational measures are used where available. Details: see provider/marketplace privacy and DPA/subprocessor lists. 12.3 For embedded checkouts/third-party scripts: non-necessary cookies/trackers load only after consent (consent tool). Necessary cookies are described in the cookie policy.

  13. Intellectual Property 13.1 All rights in the Software remain with the Provider or its licensors. Copyright and trademark notices may not be removed.

  14. Governing Law and Venue (Luxembourg) 14.1 The substantive law of the Grand Duchy of Luxembourg applies, excluding conflict-of-law rules and the CISG. 14.2 Venue—where permitted— is Luxembourg City. Mandatory consumer venues and protections of the residence state prevail for consumers.

  15. Contract Language, Storage of Contract Text 15.1 Contract languages are DE/EN/FR/LB. 15.2 The contract text is stored by the marketplace or the Provider and can be made available to the customer by email/account after purchase.

  16. Amendments 16.1 The Provider may amend these Terms prospectively for valid reasons (e.g., legal changes, product adjustments). Existing subscriptions will be informed in time. If the customer does not object within the communicated period, the changes are deemed accepted. Statutory information duties remain unaffected.

  17. Alternative Dispute Resolution / ODR 17.1 The EU Commission provides an online dispute resolution platform (ODR): https://ec.europa.eu/consumers/odr/ 17.2 The Provider is not obliged and generally not willing to participate in dispute resolution before a consumer arbitration board unless legally required.

  18. Contact Nejat Philip Eryigit – Ready-4-IT, sole proprietorship Schifflange, Luxembourg Email: info@ready-4-it.com Web: https://www.ready-4-it.com

Annex/Links to marketplace policies Linking to official pages is sufficient; their conditions apply in addition:

Marketplace Policies